Achieving 100% Compliance
With over decade of domain experience in Medicare/Medicaid applications, Bridgecom® provides a comprehensive solution for the deployment and maintenance of ongoing member communication programs. Featuring online tools that increase the productivity and accuracy of the teams managing these programs, our solutions benefit both Payers and their pharmacy benefit management partners. We’ll help you avoid fines and penalties from CMS.
- Medicare/Medicaid member communications: Bridgecom® supports all communication types required by regulatory guidance, from EOBs and transition of care letters to prior authorization and claim status notification letters.
- ANOC/EOCs: Whether for Medicare/Medicaid or EGWP Plans, Bridgecom® supports production and fulfillment of all kit configurations and inserts, and fulfillment volumes from small to large, with a focus on accuracy, timeliness and compliance.
- Member pre-/post-enrollment: Bridgecom® provides automated data processing and fulfillment solutions that simplify the execution of ongoing member communications distribution, whether for ID card or new member kit fulfillment.
- Clinical and pharmacy communications: Bridgecom® improves the effectiveness and ROI of member-facing communications for medication therapy management, retrospective drug utilization reviews, member/prescriber change and adherence, pharmacy operations, provider and formulary listings.
- Self-service document updates: View, configure, edit and review proofs of your documents on-line 24/7.
- Online fulfillment archives: We support HIPAA-compliant archives for program management, call center and auditor support.
- ADA Section 1557 and multi-language solution support: We have the processes, experience and software solutions to facilitate and simplify compliance with multi-language requirements.
- Embrace digital delivery: Bridgecom® delivers the capability to integrate digital content delivery techniques with the knowledge of the compliance requirements to do it right the first time, unlocking the potential of improved consumer experience and ROI improvement for Payers.
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Bridgecom® is a software and services company that provides Healthcare clients a powerful way to close communications and care gaps. Our unique blend of technology and patented processes improve their outcomes and dramatically reduces the cost of care.